Terms and Conditions

These Terms and Conditions outline the rules and expectations that apply when you purchase tickets, goods, memberships or experiences from Transport Heritage NSW, including the NSW Rail Museum and Valley Heights Locomotive Depot.

They cover important matters such as bookings, refunds, conduct at our sites and on trains, safety requirements, and the use of our services and products. By making a purchase or attending an experience, you agree to these terms.

We encourage you to read the full Terms and Conditions before completing your purchase.