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Interested in joining the THNSW team? Check out current career opportunities. 


Customer service opportunities (casual)

Transport Heritage NSW, operators of the NSW Rail Museum, are looking for a number of energetic, flexible, well-presented and experienced individuals to join our Front of House Customer Engagement Team.

We are looking for a friendly, natural customer service approach, excellent customer service skills both in person and over the telephone; someone who is confident in everything customer service from dealing with customer enquiries, using point of sale and ticket booking systems, to solving customer problems; and those who enjoy working work with a diverse range of people.

The NSW Rail Museum is a seven (7) day a week operation, with rostered hours across both weekdays and weekends.

How to apply

If you are interested in working with us right now, starting on a casual basis with the possibility of moving to part-time down the track, and you want to work in a customer service role in a growing environment then apply now.

Send your brief covering letter telling us why you want to join our team, along with your resume to:

Emma Williams
Customer Service Manager
Transport Heritage NSW

Important note: you must be 18yo or older, able to obtain a NSW Working With Children Check clearance and provide a National Police History Check to be apply for this opportunity.